Terms and conditions
General
These general Terms and Conditions apply to you as a consumer when you purchase products from us, The Every , reg. no. 559310-6189, at our website www.the-every.com. By purchasing a product at the-every.com, you confirm that you accept these Terms and Conditions.
When placing an order on the website, a purchase agreement is entered into between you and The Every we have confirmed your order in writing and you have received our order confirmation. We ask you to save the order confirmation in order to facilitate correspondence with us about your purchase.
You must be at least 18 years old in order to purchase products at the-every.com.
Contact us
You may contact us using the address or email address below:
The Every
The Every
Box 136
Sveavägen 124
113 50 Stockholm
Sweden
If we change our address or email address, the updated contact information will be published and made available on our website the-every.com.
Prices & payment
All applicable prices for products are indicated at the-every.com. We reserve the right to make price adjustments; adjusted prices will be published and held available at our website the-every.com. The prices indicated at the-every.com.com are including VAT.
In the event a product is listed at an incorrect price due to a typographical or technical error, or any other reason, we preserve the right to refuse or cancel any order placed for such product.
We currently accept Visa and MasterCard through the payment solution Klarna. When paying by card, you will be asked to provide your card number, period of validity, and CVC code. We use 3D Secure, developed by Visa and MasterCard, to secure payments, and all payment information is encrypted using SSL encryption, which prevents unauthorized access to card details.
For more information on how we process payment information, please refer to ourPrivacy Policy.
For customers residing in Sweden, Denmark, Norway, Finland, Germany, and the Netherlands, we also offer payment against an invoice in cooperation with Klarna. A standard credit check will be carried out when you choose Klarna Invoice as your payment method at checkout. Payment shall be made within 14 days of purchase, otherwise a past due fee will be added to the invoice amount. For more information about Klarna’s payment terms, please clickhere.
Please note that when ordering against an invoice, the shipping address must be your registered residence.
For further information about Klarna invoices, you may contact Klarna by telephone at +46 (0)8-120 120 00, by emailat info@klarna.se, or through their websiteat www.klarna.se.
Shipping & delivery
The listing or description of a product at the-every.com does not imply that the product is presently available in stock.
Products purchased at the-every.com are sent to you on regular days, Monday-Friday excluding Swedish public holidays.
Orders are delivered by Schenker within the EU/UK. You will receive an e-mail with tracking number when your order leaves our warehouse.
Time of delivery is 2-8 days. Please note that the time of delivery may vary.
Term and right of withdrawal
These Terms and Conditions are valid for each purchase you make.
You have the right to withdraw your purchase within a period of 14 days from the day of delivery of the product for any reason or for no reason. If you have ordered more than one product and the products are delivered separately, or if you have ordered a product which is delivered in separate parts at different times, you have the right to withdraw the purchase within 14 days from the day of delivery of the last product or the last part of the product.
If you wish to withdraw your purchase, you must let us know within 14 days from the day of delivery by sending a message to us that you wish to withdraw the purchase and return the product. The message should include your name, address, and contact information. You may send the message to us by email: help@the-every.com or by post: The Every , Box 136, Sveavägen 124, 113 50 Stockholm, Sweden. You may also usethe Swedish Consumer Agency standard form for withdrawaland send it to us by post or email. You will then have 14 days to return the product to us.
Provided that the product is sealed, unused, and returned to us intact and in its original packaging, we will repay you the total cost of the product.
Please note that you as a customer are responsible for the products during delivery when the product is returned to us. Please package the products in a suitable way in order to mitigate the risk that they are damaged or lost during delivery.
Complaints
If you have received a damaged or defective product, please lodge your complaint with us by email: help@the-every.com or by post: The Every , Box 136, Sveavägen 124, 113 50 Stockholm, Sweden, as soon as possible after you have discovered the defect. If you lodge the complaint within two months from you discovering the defect, the complaint will always be considered as having been lodged in due time. However, if you do not lodge a complaint within three years from ordering the product, you will have no right to invoke the defect.
We will handle your complaint in accordance with applicable consumer protection legislation and with the guidelines provided by the Swedish National Board for Consumer Disputes (Sw. Allmänna Reklamationsnämnden, (“ARN”)) (seewww.arn.se).
Please note that even if we hope that you are very happy with your product, you are not entitled to compensation if the only reason for your complaint is that you are displeased with the product.
Force Majeure
The Every is not liable for defects or delays caused by circumstances beyond our reasonable control, such as general labor disputes, war, fire, amendments to regulations issued by governmental authorities, issues with power mains or telephone communications, data transmissions or any other form of communication, or defects or delays in deliveries by subcontractors.
Changes and Additions
The Every the right to change and make additions to these Terms and Conditions at any time. You are bound by the Terms and Conditions valid at the time of your purchase. Changes and additions to these Terms and Conditions are valid for all purchases made after publication at the-every.com. For this purpose, please consult the-every.com on a regular basis.
#yestheevery
We will be delighted every time we see our products in real life on social media, and sometimes we may request to share these pictures in our channels. The pictures are published primarily on our website but may also be published in one of our other channels.
By responding to our request with the hashtag #yestheevery, you agree to the following:
You provide The Every , reg. no. 559310-6189, a non-exclusive, royalty-free worldwide license to use any pictures you have responded with #yestheevery, hereinafter referred to as "picture", in their marketing and/or advertising, including in the gallery on the website, newsletters, catalogs, e-mail and other customer communications, store materials and other marketing purposes.
Hereby certify and certify that (i) you own all of your rights to your pictures, (ii) you have been granted permission from any person appearing in your pictures to transfer the rights herein, and (iii) the use of your pictures by The Every Will violate any third party’s rights or violate any law.
Hereby, you release The Every from all obligations to pay you for the use of your pictures and for the intellectual property rights of those associated with the above-described uses, thereby freeing and agreeing to keep The Every and all persons acting for The Every Claim damages for all claims, claims and liabilities, irrespective of nature, in connection with the use of the pictures as described above.
You may always reach out to us on matters of privacy and data protection by contacting us at:help@the-every.com
Governing law and disputes
If a dispute should arise that we are unable to settle together, you may, as a consumer, apply to ARN. The Every comply with ARN's recommendations in the matters they examine. You may contact ARN on their website or address:
Allmänna Reklamationsnämnden
Box 174
101 23 Stockholm
www.arn.se
Furthermore, you may report your matter on the online platform of the EU Commission:http://ec.europa.eu/odr. Further information about alternative dispute resolution in consumer relationships can be found atwww.konsumentverket.se.
These Terms and Conditions shall be governed by and construed in accordance with the laws of Sweden. Any dispute arising out of these Terms and Conditions shall be finally settled by the general courts of Sweden.
Mobile Terms of Service
Last updated: Nov. 18, 2024
The Every message service (the “Service”) is operated by The Every The Every, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By agreeing to The EverySMS/text messaging service, you agree to get recurring SMS/text messages from and on behalf of The Every your wireless provider to the mobile number you gave, even if your mobile number is on any state or federal Do Not Call list. Text messages might be sent using an automatic telephone dialing system or other tech. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with The Every. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt out of the Service at any time. Text the single keyword command STOP to The Every click the unsubscribe link (where available) in any text message to cancel. You will receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other The Every message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For service support or assistance, text HELP to The Every email help@the-every.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
